Shipping Policies
NOTICE: Canadian Orders are Shipping Normally.
Select Flat Rate or Free shipping as usual. We will ship via either ICS, UPS, or Purolator depending on location.
Current Processing Time is 2 Business Days.
Free shipping for orders over $150 CAD / $120 USD / £90.00 GBP.
We are available for shipping and local pickup. For rush or urgent orders please email us at orders@riversidefabrics.ca
We do not ship on weekends or Ontario statutory holidays.
Shipping
Free shipping for Canada, USA & UK orders over $150 CAD / $120 USD / £90.00 GBP.
Cheap flat rate shipping for all other orders.
Canada
Temporary notice: Throughout the Canada Post strike we will be sending via courier (ICS, Purolator, or UPS).
We ship from Toronto, Ontario, Canada.
Under $150 CAD costs $10 flat rate shipping via Canada Post Expedited parcel
Over $150 CAD free shipping.
For free shipping we reserve the right to select the cheapest courier available. PO boxes will always go via Canada Post. If your address cannot accept courier deliveries (i.e. deliveries from UPS/Fedex/Purolator/etc) and you are not shipping to a PO box please let us know via email.
USA Shipping
All US order under $800 are duty and tax free!
US orders are shipped via USPS from our US distribution center in Sanborn, NY. Returns are also processed through Sandborn.
Flat rate USPS Shipping for $8 USD.
Free Shipping USA shipping over $120 USD
International
International orders do not include taxes.
For UK orders: 20% tax may be due upon delivery and is the responsibility of the customer.
For Australian orders: orders less than $800 AUD are generally tax free but subject to change based on local law.
International customers are responsible for all taxes, duties, and brokerage fees.
Lettermail
We can sometimes ship by lettermail but you must email us prior to placing your order to be sent a custom invoice. We cannot make adjustments to prior orders.
All swatches automatically ship free via lettermail.
If you are ordering something that is small / thin (i.e. a 1/2 yard of cotton) and you want us to send it lettermail please email us at orders@riversidefabrics.ca and we will confirm if it's possible. You must email us prior to ordering.