Shipping Policies
Current Processing Time is 2 Business Days.
Free shipping for orders over $150 CAD / $120 USD / £90.00 GBP.
We are available for shipping and local pickup. For rush or urgent orders please email us at orders@riversidefabrics.ca
We do not ship on weekends or Ontario statutory holidays.
Shipping
Free shipping for Canada, USA & UK orders over $150 CAD / $120 USD / £90.00 GBP.
Cheap flat rate shipping for all other orders.
Canada
We ship from Toronto, Ontario, Canada.
Under $150 CAD costs $10 flat rate shipping via Canada Post Expedited parcel.
Over $150 CAD free shipping.
For free shipping we reserve the right to select the cheapest courier available. PO boxes will always go via Canada Post. If your address cannot accept courier deliveries (i.e. deliveries from UPS/Fedex/Purolator/etc) and you are not shipping to a PO box please let us know via email.
Extra small orders under $20 have an additional $5 shipping fee for provinces outside of Ontario and Quebec.
USA Shipping
It's important to us to keep all US orders tax and duty free.
We are updating our website to remove all products from China for US customers. For order less than $800USD, only products of Chinese origin may be subject to taxes and duties. If a US customer orders a Chinese origin product before our website update, we will contact them to review their order. This update should be complete by mid-May.
We will not ship any US orders that may incur taxes and duties without the customer's prior review and approval.
Flat rate USPS Shipping for $8 USD.
Free Shipping USA shipping over $120
Orders ship via USPS.
This may be subject to change in the future. We will notify any customers with open orders before shipping if this changes
International
International orders do not include taxes.
For UK orders: 20% tax may be due upon delivery and is the responsibility of the customer.
For Australian orders: orders less than $800 AUD are generally tax free but subject to change based on local law.
International customers are responsible for all taxes, duties, and brokerage fees.
Lettermail
We can sometimes ship by lettermail but you must email us prior to placing your order to be sent a custom invoice. We cannot make adjustments to prior orders.
All swatches automatically ship free via lettermail.
If you are ordering something that is small / thin (i.e. a 1/2 yard of cotton) and you want us to send it lettermail please email us at orders@riversidefabrics.ca and we will confirm if it's possible. You must email us prior to ordering.